Analytics Tools

Hotjar vs Crazy Egg: Which is Better in 2026?

Hotjar and Crazy Egg are two leading user behavior analytics tools, providing heatmaps and session recordings to understand how visitors interact with your website.

Feature Comparison

Feature	Hotjar	Crazy Egg
Heatmaps	Click, move, scroll	Click, scroll, confetti
Session Recordings	Excellent, with filters	Available
Surveys	Built-in NPS + custom	Via Survey Rocket
Free Tier	Generous free forever	30-day free trial
Entry Price	$32/month	$29/month
A/B Testing	Not built-in	Not built-in
Conversion Funnels	Yes	Available
Integrations	Extensive (Slack, Jira)	Shopify, WordPress, GA

Hotjar - Pros & Cons

Pros

+Powerful free tier
+Built-in user feedback (surveys + feedback widgets)
+Strong session recording capabilities
+User segmentation filters
+Broad integrations

Cons

-Advanced features require higher plans
-No A/B testing built-in
-Can slow down under large data volumes

Best for: Websites wanting to start free or needing user survey/feedback features

Crazy Egg - Pros & Cons

Pros

+Confetti heatmap is unique and insightful
+Snapshot feature tracks changes over time
+Good e-commerce support
+Easy-to-use interface

Cons

-Limited free trial
-Surveys/feedback need separate tool
-Fewer integrations than Hotjar
-Smaller market share

Best for: E-commerce websites and users needing deep heatmap analysis

Final Verdict

Hotjar's free tier is sufficient for most small-to-medium websites. Crazy Egg has unique strengths in certain niche features like confetti heatmaps.

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